At the heart of FeldCare Connects is a mission to simplify how home health agencies connect with skilled clinicians—and that mission is powered by cutting-edge technology. In a recent interview on the FeldCare Connects podcast, Shachar Peled, Chief Operating Officer of FeldCare Connects and Founder of cliniCONNECTS, shared how this game-changing software is transforming the industry.
The Problem That Sparked a Technological Breakthrough
FeldCare Connects is a contract therapy company that connects home health agencies with physical, occupational, and speech therapists. But in its early days, one major challenge threatened to slow its growth: the lack of an efficient system to manage clinician availability and match them to patient referrals.
Shachar noticed that much of the coordination relied on one person—the CEO—who had a mental map of where clinicians were available. This was not scalable, sustainable, or safe. “What happens if something happens to that person?” he asked. “You can’t run a growing company like that.”
Shachar went searching for a software solution that could automate the process—but found nothing that could meet the complexity and compliance requirements without stitching together multiple expensive platforms. So, he built his own: cliniCONNECTS.
How cliniCONNECTS Works
cliniCONNECTS is a HIPAA-compliant SaaS (Software as a Service) that allows therapy companies to intelligently match patient referrals with clinicians—based on multiple factors like:
- Location (not just by zip code, but via detailed, map-based coverage areas)
- Therapist availability (including preferences for specific times and days)
- Specialties, language fluency, gender preferences, and more
When a home health agency sends a referral—either directly through their cliniCONNECTS portal or by phone/email—a therapy company like FeldCare inputs that information into the system. Then cliniCONNECTS automatically identifies the best-matched clinicians.
Clinicians receive referral notifications through a mobile app, allowing them to accept or decline instantly. If they decline, they can provide a reason, giving the company better insight into field trends and therapist preferences.
Why It Matters for Agencies and Clinicians
Time is everything in home health care. The longer it takes to place a therapist with a discharged patient, the higher the risk of hospital readmission. According to Shachar, home health agencies consistently list two top priorities: timely staffing and effective communication.
cliniCONNECTS addresses both.
By automating the referral matching process, therapy companies using cliniCONNECTS can drastically cut down the time it takes to staff a case—often from days or weeks to minutes. And with built-in messaging, reporting, and tracking features, agencies get the transparency and responsiveness they need to feel confident in the care being delivered.
Not Just for FeldCare—Available Nationwide
While FeldCare Connects was the first to benefit from cliniCONNECTS, the platform is available to any therapy company that serves patients in the home. Whether your company delivers physical therapy, speech therapy, occupational therapy, nursing care, or early intervention services, cliniCONNECTS can help streamline operations and improve outcomes.
And because the software is customizable, each company can create its own set of rules for how referrals are distributed, matched, and tracked.
One Vision, One Solution
Shachar sums it up best: “The logistical problem is the same across the board—you get a referral, and you have to find the right clinician. I was not willing to keep doing that with Excel sheets and Google Maps. So, I built a system that could do it smarter.”
If your therapy company is tired of inefficient workflows and missed opportunities, it may be time to see what cliniCONNECTS can do for you.
Learn more at www.cliniconnects.com or request a free demo by emailing info@cliniconnects.com.
